My Session Stopped Halfway Through And Will Not Load Anymore.

If your session stops and no longer loads the course ware properly, you may need to make more space on your computer by deleting your temporary Internet files. Your browser may be remembering cached and outdated data, causing your browser to act irregularly. To do this, please use the following instructions for your specific browser:

*Please be aware, we do not support Internet Explorer (IE) 7 or 8. If you are using these versions of IE, please attempt the training on a supported browser, listed below.

 

Computer with Windows Vista
o Most recent, stable version of Firefox
o Most recent, stable version of Chrome

Computer with Windows 7
o Internet Explorer 11
o Most recent, stable version of Firefox
o Most recent, stable version of Chrome

Computer with Windows 8
o Internet Explorer 10 or above (IE 11 is recommended)
o Most recent, stable version of Firefox
o Most recent, stable version of Chrome

Computer with Windows 8.1
o Internet Explorer 10 or above (IE 11 is recommended)
o Most recent, stable version of Firefox
o Most recent, stable version of Chrome

Computer with Windows 10
o Internet Explorer 11
o Most recent, stable version of Edge
o Most recent, stable version of Firefox
o Most recent, stable version of Chrome

Mac Computer with OS X EI Capitan or above
o Safari 9.1 or above
o Most recent, stable version of Chrome
o Most recent, stable version of Firefox

iPad with iOS 9 or above
o Most recent, stable version of Safari
o Most recent, stable version of Chrome
o Most recent, stable version of Firefox

Tablet or Smartphone with Android 4.4 or above
o Most recent, stable version of default Samsung browser
o Most recent, stable version of Chrome
o Most recent, stable version of Firefox

If the version of the browser is not the one of the above, please contact your manager/ IT support for further assistance. 

_____________________________________________________________________________

Have more questions? Please click Contact Us and submit a support ticket. 

Have more questions? Submit a request
Powered by Zendesk